Help with flights, hotels and event travel
Our support team works with businesses across Johannesburg, Cape Town, Durban, Pretoria and Gqeberha to keep travel moving. From a single flight booking to a full delegate programme, we help with the details that matter: dates, routing, hotel fit, check in times and event transfer timing.
Sandton clients often need fast turnarounds for same week travel, while teams in other cities may need support for conference blocks, regional meetings or site visits. We handle the admin so your travellers can focus on the work in front of them.
Changes, cancellations and booking amendments
Plans change. Meetings run late, flights move, or a client asks for an extra night in the hotel. Our team helps with booking amendments, cancellation handling and reissue support, with clear updates on what can be changed and what costs may apply.
- Flight date and time changes where fare rules allow
- Hotel stay extensions or early check outs
- Delegate name corrections and traveller detail updates
- Itinerary changes for event travel and group movements
We keep the process straightforward, so your team does not have to spend time chasing several suppliers.
After hours assistance for urgent travel
Business travel does not always happen during office hours. If a flight is delayed, a connection is missed, or a traveller needs urgent support after hours, we are ready to step in. That matters for late arrivals into Johannesburg, early departures from Cape Town, or schedule changes that come through after a board meeting or client dinner.
We work with practical travel needs, including last minute hotel assistance and revised arrival times. In South Africa, where load-shedding and traffic can affect timing, it helps to have one team watching the full picture.
Traveller profiles, approvals and duty of care
Many companies need more than a booking. We help manage traveller profiles, approval workflow support and duty of care requirements so the right people see the right information at the right time. This is useful for firms with frequent travellers, rotating teams or different travel rules by department.
- Preferred seating and dietary notes
- Passport and travel document checks
- Approval routing for managers and finance teams
- Emergency contact and destination details for duty of care
With clearer records, your travel process stays orderly and your team has less back and forth.
Reporting, invoice checks and rooming lists
We also support the admin side of travel. That includes travel reporting, invoice reconciliation and rooming list management for company events, offsites and conferences. If you are organising a seminar in Sandton or a multi city roadshow, accurate records save time later.
Our accounts and reporting support helps companies compare spend, track traveller costs and check invoices against confirmed bookings. For event travel, delegate arrival tracking and rooming list updates help keep hotel check in smoother, especially when groups arrive at different times.
How to reach our support team
Clients reach us through the enquiry form on our contact page, and we use that channel to respond in an organised way. That suits corporate teams that need a proper trail for approvals, changes and reporting. It also helps us direct the request to the right person, whether it is flights, accommodation, events or accounts.
Our support is based in Sandton, with travel support across Johannesburg, Cape Town, Durban, Pretoria, Gqeberha, Midrand and Rosebank. Founded in 2009, Global Flight has built its service around the practical needs of South African business travel.